Accessibility Statement
Secret Shoppers Online is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.
Conformance status
We aim to conform to WCAG 2.1 Level AA. This site has been designed with the following considerations:
- Semantic HTML and ARIA landmarks for screen-reader navigation
- Color contrast ratios meeting AA requirements
- Keyboard-accessible interactive elements with visible focus states
- Form fields with associated labels and inline error messaging
- Responsive layout that works at 200% zoom and on mobile devices
- Reduced-motion preference respected
Limitations and feedback
Despite our efforts, some content may not be fully accessible. If you encounter an accessibility barrier, please tell us so we can fix it. We aim to respond to feedback within 5 business days.
Contact: accessibility@secretshoppers.online
Alternative access
If you have trouble submitting the application form on this Site for accessibility reasons, you may apply by emailing the same information (name, email, state, phone, and your consents) to support@secretshoppers.online.